Supervisor

Role Summary

The Supervisor will oversee daily store operations, coordinate staff activities, ensure excellent customer service, and maintain order in both retail and wholesale sections of the store.

Key Responsibilities

• Assign and monitor staff duties to ensure smooth operations.
• Maintain product displays, cleanliness, and store organization.
• Handle escalated customer concerns professionally.
• Monitor stock levels and report shortages or damages.
• Track staff attendance, punctuality, and performance.
• Ensure compliance with safety, security, and company policies.

Requirements

• Strong leadership, communication, and problem-solving skills.
• Ability to multitask and work under pressure.

Key Attributes

• Proactive and results-oriented.
• Fair but firm leadership approach.
• High level of integrity and accountability.