Cashier

Job Summary:

The Cashier is responsible for handling all customer payments accurately and efficiently, issuing receipts, and maintaining proper cash records. The role requires honesty, attentiveness, and a friendly attitude.

Key Responsibilities:

1. Transaction Management
   • Process all sales transactions (cash, POS, and transfers) accurately and efficiently.
   • Verify prices, discounts, and quantities before billing customers.
   • Issue receipts and balance cash drawers at the end of each shift.
   • Ensure all sales entries are properly recorded in the system.
2. Customer Service
   • Attend to customers promptly and courteously at the checkout point.
   • Answer simple product or price inquiries and direct customers to sales reps when necessary.
   • Maintain a pleasant attitude and uphold the store’s customer-first culture.
3. Cash and Payment Control
   • Count and verify cash float at the start and end of each shift.
   • Record all payment modes (cash, POS, transfer) accurately.
   • Report any discrepancies or suspicious transactions immediately to the Store Manager or Accountant.
   • Ensure safe handling of all cash until remittance.
4. Sales Coordination
   • Work closely with sales representatives to confirm and validate customer orders before payment. 
     
5. • Assist in preparing daily sales summaries and remittance reports.
6. Record Keeping and Reporting
   • Maintain daily transaction records and reconcile with system reports.
   • Submit end-of-day cash reports and POS slips to the Accounts Department.
   • Support management in periodic sales audits or cash reviews.
7. Cleanliness and Conduct
   • Keep the cashier’s desk neat, organized, and presentable at all times.
   • Display professionalism, patience, and courtesy even during busy hours.
   • Uphold confidentiality in handling customer and financial information.

Qualifications and Skills:

• Minimum of OND or equivalent in Accounting, Business Administration, or related field.
• Prior experience as a cashier or front-desk sales clerk in retail..
• Basic knowledge of accounting principles and POS systems.
• High numerical accuracy and attention to detail.
• Excellent communication and interpersonal skills.
• Trustworthy, punctual, and disciplined.

Performance Indicators (KPIs):

• Accuracy of daily cash balance and transaction reports.
• Timeliness of end-of-day remittances.
• Customer satisfaction and checkout efficiency.
• Compliance with cash handling procedures.
• Zero record of cash shortages or mismanagement.